OK, actors. Pilot season is almost here, and the auditions will start rolling in. Represented or not, it’s a busy time for actors in New York City and Los Angeles—a time for last-minute auditions, ...

When customers call a company's customer service hotline, they are sometimes met with a long wait time that can be frustrating and often impacts their feelings about a company in a negative way.

Cybersecurity researchers tracking the evolution of a type of phishing campaign, “Callback attacks”, have commented on their increasing sophistication and ability to dupe victims. Callback attacks ...

Researchers at the cybersecurity firm Trellix have been keeping tabs on a sophisticated phishing campaign, known as BazarCall, since it first drew attention in 2020. This campaign evolved over time, ...

Hybrid phishing attacks continue to pose a clear and present danger to all organizations. How can these threats be mitigated to reduce their impact? A combination of targeted security tools and a ...

Nothing seems to eat up a contractor’s profits quicker than callbacks. That’s why contractor Brian Leech of Service Legends, Des Moines, Iowa, wanted to understand the complete and full cost of a ...

Callback – also called virtual hold – has been around for over two decades. While there are uncertainties on who developed virtual solutions, us old-timers will remember that Virtual Hold Technology ...

If you get asked back for further job interviews, this is a positive sign. Getting a callback confirms you did well enough on your first round that the prospective employer wants to see more. However, ...