Microsoft has launched its its customer engagement solution Dynamics CRM 2016. According to Microsoft, Dynamics CRM 2016 delivers intelligent capabilities that surface insights to enable sales, ...

Successful business people understand that companies live or die by the relationships built with customers. This month's Business Choice Awards evaluates the best customer relationship management (CRM ...

The next major release of Dynamics CRM will arrive in the fourth quarter of this year, Microsoft announced Tuesday, and one of its key unifying themes will be helping sales teams stay focused on the ...

Microsoft today unveiled the new capabilities that it will deliver later this year in Microsoft Dynamics CRM 2016. The upgrades are designed to make the software more user-friendly and include even ...

Earlier this week, Microsoft made generally available worldwide its Dynamics CRM 2016 release. To be more precise -- and using the official product names -- Microsoft rolled out Dynamics CRM 2016, ...

Microsoft today announced that in the second quarter of this year it will release the "spring wave" update of its Dynamics CRM 2016 software for online customers. Some of the biggest additions to the ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. A new announcement Nov. 5 from Microsoft suggests that the ...

The winners of the CRM Watchlist 2016 are here!! After reading thousands of pages and scoring them ruthlessly and brutally, the Elites, winners with distinction, regular winners, honorable mentions ...

In a year when it seemed that CRM continued to blur into other technologies — artificial intelligence, the Internet of Things, analytics and predictive tools, plus a host of other older technologies — ...

Successful business people understand that companies live or die by the relationships built with customers. This month's Business Choice Awards evaluates the best customer relationship management (CRM ...