CCPA takes action against 27 restaurants for unfair service charges

Café Blue Bottle and China Gate, face penalties for violating consumer rights after Delhi High Court upholds CCPA guidelines ...

Govt says mandatory restaurant service charge illegal: What diners need to know

Govt declares mandatory restaurant service charge illegal. Delhi High Court backs CCPA rules—know your rights, penalties for ...
NDTV Profit

Forced To Pay Service Charge In Restaurants? Consumer Protection Authority Cracks Down On Unfair Trade Practice

The crackdown was prompted by complaints lodged on the National Consumer Helpline, where consumers submitted invoices showing ...
BW Businessworld

Service Charge Levy: CCPA Takes Suo Motu Cognisance Against 27 Restaurants

Several restaurants, including Cafe Blue Bottle, Patna, and China Gate Restaurant (Bora Bora), Mumbai, were automatically levying a 10 per cent service charge by default ...

Barbeque Nation Must Remove Service Fee from Bills, NCDRC Orders

CCPA orders Barbeque Nation to immediately stop mandatory 10% service charges after customer complaint exposed hidden fees ...
Outlook Business

CCPA Orders Barbeque Nation to Stop Service Charge; Calls It Unfair Trade Practice

National Consumer Helpline (NCH) in March 2025 alleged that Barbeque Nation had added a ₹335 service charge to a customer’s ...

Service charge on restaurant bills illegal if forced, CCPA orders refunds and fines

The CCPA has taken action against 27 restaurants across India for adding service charges automatically, calling it an unfair trade practice under consumer law. The regulator has ordered refunds, ...