Measuring customer satisfaction with a variety of Web sites, from news portals to search engines to social networks, a new study finds Facebook in last place. Lance Whitney is a freelance technology ...

Eversource Energy’s electricity and natural gas delivery business has landed at the bottom of a customer satisfaction ranking for investor-owned utilities. The American Customer Satisfaction Index, a ...

While not emphasizing interpersonal communication for hospital personnel — who, after all, are in the business to help people — may not seem like much of a transgression, it can have a huge impact on ...

Hartfield-Jackson Atlanta Airport ranks near the bottom of J.D. Power's list of mega airports when it comes to customer satisfaction. The satisfaction survey looked at seven factors, including ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. (Southaven, MS) When it comes to customer ...

Bradley International Airport ranked towards the bottom of a new survey of passengers' satisfaction with the airports in North America. Bradley Airport came in tied for second-worst among medium-sized ...

Consumers experience significant differences in satisfaction based solely on budget status or financial condition at the time of purchase, research concludes. While the relationship between the pain ...

CLEVELAND, Ohio –Cleveland Hopkins International Airport still places near the bottom in a ranking of similarly sized airports, despite an increase in customer satisfaction. J.D. Power, the consumer ...

German drivers rank Mercedes-Benz and Volkswagen among the three worst brands in customer satisfaction, Automotive News Europe reported. The 38,454 members of the ADAC, Germany’s largest automotive ...