Small companies that need to ensure business doesn't stop when employees can't physically make it into the office can do so now with a new, inexpensive and easy-to-use telecommuter application from ...

Several new phone systems described in our roundup, including Avaya's upcoming IP Office and Mitel's 3100, are “offices in a box.” They offer phone system functionality, a built-in messaging ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

There is a lot to like about Avaya’s one-X Unified Communications platform. The company offers a dizzying array of UC products that enterprises can piece together to craft customized systems grounded ...