Power outages, software and hardware failures, and viruses plague computer systems, yet more than a quarter of information technology (IT) professionals are expected to deliver 100% availability ...

To accurately measure system availability, you must monitor all components for outages, then calculate end-to-end availability. Here's a step-by-step guide to these availability calculations. To ...

We’re all familiar with the IT “war room” scenario. When there’s an issue, members of the IT team come together to troubleshoot and find a solution. For organizations with important applications, such ...

Too many IT organizations focus on providing "high availability" according to the IT department's definition. Instead, it's the end user who determines whether the system is really "available." Here ...