Great news for the auto dealer service industry.  Owner satisfaction with the service experience is up overall in the J.D.

Purchasing a satisfying car is one thing, but a bad dealer experience can quickly turn owners off a specific brand. To see ...

Auto Dealer Service Satisfaction Improves amid Challenges from Aftermarket and Unique Effect of Direct-to-Consumer Brands ...

United States, 16th Mar 2026 - As car buyers increasingly begin their purchasing journey online, automotive dealerships ...

Car dealer service packages are often presented as valuable additions to a vehicle purchase, promising peace of mind and extended care. However, understanding what these packages truly offer—and ...

LAS VEGAS — Auto dealership finance professionals need to be "servant leaders" — and for other dealership departments as well as the customer, Ascent Dealer Services CEO Adam Marburger said during a ...

Consumer satisfaction with dealership service departments is on the rise — but there’s still plenty of room for improvement as they compete for business wit ...

Team Velocity, a leading automotive digital retailing and integrated technology company, today announced a major upgrade to Apollo AssistantAI, further strengthening its Apollo platform and helping ...

The transformation of TrueCar continues. The company, which went private earlier this year and is now led by returning ...