On Christmas eve, social media users reported outages across multiple websites: ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon Fresh is an online service that delivers groceries and home essentials to your doorstep. Available only to Amazon Prime members in select cities, Amazon Fresh is targeted toward individuals who ...

Amazon's Alexa has a new role: helping seniors and caregivers. On Tuesday, Amazon launched Alexa Together in an effort to help aging consumers and family members or friends who assist in caring for ...

View post: Costco breaks 3 records that will surprise its members ...

Amazon is set to release its long-awaited — and delayed — Alexa generative artificial intelligence voice service, said three people familiar with the matter, and has scheduled a press event for later ...

Amazon.com is expanding a program that lets Prime subscribers use the company’s speedy delivery service when shopping on other websites. Introduced in April by invitation only, “Buy With Prime” will ...

Amazon has historically been a millionaire-making investment. Since its initial public offering in 1997, the stock has soared ...

In its war against Walmart and other retailers, Amazon acquiring the U.S. Postal Service would be viewed as the nuclear option due to the massive impact on the companies Amazon competes with the most.

Forbes contributors publish independent expert analyses and insights. Jason Alan Snyder is a technologist covering AI and innovation. Amazon’s advertising business continues to break records. In Q3 ...