Hopefully, none of you reading this have ever had the misfortune to require calling 999 to request an emergency ambulance. Despite this, the service does receive a significant number of calls. What is ...

Communication problems affect more than a quarter of emergency ambulance calls, finds a study in this week's BMJ. A sample of 999 calls received by West Midlands Ambulance Service and Derbyshire ...

An ambulance trust has issued a statement ahead of an undercover documentary airing about 999 call handlers. A Channel 4 documentary - ‘999 Undercover: NHS in Crisis’ - is due to air today, October 13 ...

Our ambulance service is in crisis - and we need action now. BirminghamLive and the Birmingham Mail has launched a new campaign to draw attention to rising waiting times which are claiming lives in ...

The 999 emergency telephone number was launched across the country 80-years-ago today. But as audio clips released by the North West Ambulance Service show, time-wasting calls continue to plague ...

Some patients who ring 999 for an ambulance will be told to seek alternative treatment unless their condition is life-threatening. The BBC reported that NHS England wants calls reviewed so those ...

A new regional health boss has pledged to work with ambulance, hospital and social care services to avert a feared 'meltdown' in urgent care across Birmingham and the West Midlands. He reacted to a ...

Elaine Parker-Boyd will never forget the moment she and her teenage son arrived at her ex-husband's flat, only to be met by police officers. They were given the heartbreaking news that he had ...

An ambulance crew was attacked at a house in Eastleigh, Hampshire after responding to a hoax report of a 13-year-old girl having a heart attack. Bricks, glasses and furniture were lobbed at emergency ...