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A former Salesforce and SurveyMonkey engineer has launched Clarky, an AI platform for phone, chat, email and text messaging.
Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...
Salesforce, Inc. (NYSE:CRM) is one of the best SaaS stocks to buy according to analysts. BMO Capital’s Keith Bachman has ...
AI is changing how Salesforce looks, but Marc Benioff doesn't seem to be the doom-and-gloom others in Silicon Valley are ...
Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.
Blending voice AI with mobile, desktop, and app integrations, Leena’s ‘extremely personified’ agents aim to bridge the gap ...
The Salesforce AI Cloud is a “suite of capabilities” that will incorporate the power of real-time generative AI into its many apps and workflows. According to Salesforce, AI Cloud is all about ...
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Salesforce (CRM)’s AI Push Won’t Show Up Yet – Here’s Why ...Artificial intelligence is going to be a key topic of conversation, but significant updates on revenue contribution for Salesforce may not be until the Dreamforce event on October 14, 2025.
Salesforce's plan is to infuse artificial intelligence everywhere through its clouds. John Ball, senior vice president and general manager of Einstein, said the company won't have a separate AI ...
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