NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

Under the hood, Cognigy uses LLMs from major AI providers such as OpenAI and Anthropic PBC. If the LLM that powers an agent ...

Russell said, "This is a landmark moment for Nice, a strategic move that fast-tracks our AI innovation agenda and sets a new ...

Customer experience leader NiCE enters agreement to purchase conversational AI platform Cognigy to enhance enterprise AI ...

Now, it’s worth noting Stock Advisor’s total average return is 1,041% — a market-crushing outperformance compared to 183 % ...

Yesterday, Nice announced its biggest ever acquisition - $955 million for German company Cognigy, which is meant to ...

In Q3 2024, NICE Ltd. (NASDAQ:NICE) posted a notable 15% year-over-year growth in revenue, reported at around $690 million, driven by high demand for its AI tools.

About 2 ½ years ago, NICE launched Enlighten AI for CX, a set of solutions to optimize self-service and customer-experience operations, improve engagement, and boost customer satisfaction.

NICE Ltd. has the potential to ride the AI-wave as one of the niche conversational AI plays in the market. Click here to see why I still rate NICE stock a Hold.

Possibly, NICE's CX suite of products have been improving along with the development of AI tech. Gartner's ratings give NICE a very favorable 4.4 stars. More recent ratings skew higher.