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Buy now, pay later programs are everywhere. Unlike layaway programs, buy now, pay later programs let you purchase goods ...
My wife taught me something,” Klarna CEO Sebastian Siemiatkowski told the crowd at London SXSW. Siemiatkowski said it’s true ...
Sebastian Siemiatkowski says Klarna’s fastest risers aren’t traditional engineers — they’re business people who have learned ...
Increased use of “buy now, pay later” loans may signal shifting consumer habits, but could also be a troubling sign of ...
Klarna co-founder and CEO Sebastian Siemiatkowski tells CNN’s Audie Cornish that people using Klarna to DoorDash items like a ...
Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.
Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...
Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...