Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

We got a new program named personal shopper. It's literally an AI that adds shit whenever we're trying to make a change to the account and if we're not paying attention and don't remove it before we ...

Unfortunately, there are several customers on Verizon community forums who complain about billing concerns that customer service ... was no service!!!”: Woman issues safety warning after ...

The company's Personal Shopper tool is slipping in extra add-ons and reps say they are struggling to stop it.

Starting around 2 p.m. Eastern, the mobile carrier Verizon appeared to have issues with a spike of around 3,000 user reports ...

Verizon Wireless is being accused of obfuscation and “greed” after eagle-eyed users noticed that they hiked up an unpopular hidden fee. “I just looked at the online PDF of my current bill ...

Verizon customers across the U.S. reported problems accessing ... penny for our Verizon bill, this time should be compensated until the issue is fully resolved," one customer posted to Verizon's ...

The company acknowledged issues in one Verizon Support response to a customer on X, but the last time it mentioned any outage problems officially was on Nov. 7 in a post related to phone lines.