In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, CEO Marc Benioff says. AI now handles between 30% and 50% of the company's workload.

Salesforce CEO Marc Benioff asserts that AI now handles 30% to 50% of the company's workload, impacting software engineering ...

Salesforce CEO Marc Benioff said artificial intelligence is accounting for 30% to 50% of the company's workload. Technology companies are hunting for new ways to trim costs, boost efficiencies and ...

Salesforce and Slack surveyed 5,000 desk workers across the globe and found daily AI usage has more than doubled in the past six months.

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The ...

Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to 50% of human employees?

PepsiCo adopts Salesforce’s Agentforce to automate sales and boost operational efficiency. UChicago Medicine uses Agentforce to streamline patient support with AI-powered digital agents. A new ...

SFR-Embedding: Salesforce enhanced its SFR-Embedding model, which converts text-based information into structured data for AI systems, such as agents. The company also added SFR-Embedding-Code, a ...