In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

That’s an astonishing figure, though when talking to Bloomberg the CEO said it was merely “pretty good,” and he admitted a 100 percent accuracy target wasn’t “realistic.” Salesforce was able to ...

Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

AI Advantage for Salesforce. While agreeing that AI is not a hundred percent accurate, Benioff sees continued improvement as the models themselves continue to stack their intelligence. “We have about ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle ta ...

AI agents were a topic of conversation on Tuesday as well, when Salesforce's management announced plans to acquire data-management company Informatica (INFA) in an $8 billion tie-up.

Salesforce helps organizations of any size reimagine their business for the world of AI. With Agentforce, Salesforce's trusted platform, organizations can bring humans together with agents to ...

Agentforce, Salesforce’s AI-powered agent platform that debuted in September, ... However, for these tools to work well, accurate data is necessary.

Salesforce Launches Agentforce 3 to Solve the Biggest Blockers to Scaling AI Agents: Visibility and Control. New Agentforce Command Center provides a complete observability solution for optimizing ...