Nathan Ciurzynski’s flight from Tampa to San Diego is canceled because of a hurricane. When he asks American Airlines for a refund, it offers a flight credit instead. Can he get his money back?

A: You should have received a full refund for your canceled flight. When an airline cancels your flight, it owes you a refund, regardless of the reason for the cancellation. It doesn’t matter if your ticket was refundable or not. You should get a refund. Full stop.

Nathan Ciurzynski's flight from Tampa to San Diego is canceled because of a hurricane. When he asks American Airlines for a refund, it offers a flight credit instead. Can he get his money back?