But Airbnb has also faced criticism around its user experience and concerns about guest safety. See this interview on “NBC Nightly News with Hallie Jackson” tonight at 6:30 p.m. ET/5:30 p.m. CT.

He says when he attended Metro Council meetings about short-term-rental safety issues, Airbnb didn’t send a representative. “They just don’t care,” he says.

CNN reached out to more than 130 former employees who handled safety issues or fielded security concerns for Airbnb’s support line. Of the 24 who responded, ...

May 04, 2023 Airbnb pushes private room rentals as travelers seek affordable lodging options New features aim to improve the booking process while addressing safety concerns and offering fee ...

The safety of the Airbnb community is the single most important thing we work on every day. Nothing like this should ever happen to anyone and we can't imagine how hard this has been for our guest." ...

“With over 1.5 billion guest arrivals to 220 countries and regions, safety issues on Airbnb are incredibly rare,” an Airbnb spokesperson said in an email.

Justin Ford built a system that's reviewed around 10,000 Airbnbs for often-overlooked safety issues. His tips for Airbnb hosts include installing the best smoke alarm to putting rubber on the floor.

A representative for Airbnb said the property listing has been deactivated while the company investigates. Short-term rentals and safety. Scottsdale has seen an explosion of Airbnbs, Vrbos and ...

CNN reached out to more than 130 former employees who handled safety issues or fielded security concerns for Airbnb’s support line. Of the 24 who responded, ...